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Wedding stationery beyond compare

Order Diary

Below is a typical diary of events for your wedding stationery order:

  • Initial contact is usually by phone.
  • We then meet up to discuss your requirements, consider design options and select 'your' style. If a meeting is not possible then this design discussion can take place over the phone and pictures of designs can be sent by e mail or post for consideration.
  • Prices are agreed at this stage and a verbal order placed. Wedding details are captured to enable production of inserts for the stationery.
  • A 50% deposit is normally sought at this point to facilitate materials.
  • The order is confirmed in writing with a full breakdown of the stationery to be supplied and item costs. An estimated delivery date is also stated.
  • A fully printed sample of the insert page(s) of the stationery are provided by post to the customer for consideration and approval. The insert(s) are 'signed off' and returned to signify content is correct.
  • Production starts and the order is fulfilled in full. Larger orders may be fulfilled in the sequence that the stationery is to be used, for example Save the Date cards first, then Invitations and so on, according to the order placed.
  • Cards are supplied with boxes (if required) or envelopes and they are placed into a tissue lined large box for transport. Each leaf of the insert pages of the cards will have tissue paper between them.
Many customers have written to us to say thank you and pass on lovely comments that they have received from their guests about our stationery. Some even e-mail photographs of their special day. This is fantastic as our business relies on recommendation/referrals and it is how we maintain our success. Feedback from customers is always invaluable and welcome.